Grate - for wood burning fire pit (not to be used for cooking)

We work very hard to ensure that we offer the absolute best prices online. As such, we offer a 100% Price Match Guarantee!

If you find another online store that offers a lower price then us within six months of your purchase date please let us know and we will refund your original payment for the difference. 

We want you to feel confident that you are getting the absolute best price for the product you are ordering.  If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.

To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

• You must purchase the item from our website before requesting your Price Match Guarantee
• Promotions such as rebates and buy one, get one free offers are not eligible
• The item must be in stock on the competitors website
• The competitor must be an online store, they may not have a retail location
• The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
• The competitor must be an Authorized Retailer of the product in question
• The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

At Mancave Backyard - we strive to offer only the highest quality brands of products on the market and to work with customers to ensure complete satisfaction. All items come with a manufacturer's warranty and specific warranty details for an item are available on each product page.

 

What if my product is damaged? Please inspect the packaging of your item(s) when they arrive, if you notice any damage, even damage to the box, you should make note of it when signing for delivery. If you’re unable to open the package during delivery but suspect damage, write “suspect damage” on the delivery receipt. If your item(s) do arrive damaged, please send photos to support@mancavebackyard.com and we will process an immediate replacement or refund (usually within 1 business day).

Once your order is placed, you will receive a confirmation email and unique order number. Inside your confirmation email will be a private link to your order page which will display shipping address, billing address, and items purchased. Items typically ship in less than 2 business days. Upon shipping, you will receive an e-mail with the tracking number and the carrier with which it was shipped, along with specific delivery instructions.

 

Tracking information will also be available on your order page. Please note large items ship freight and will require a delivery appointment before the item is dropped off. If you are having trouble tracking your order or have not received a tracking number within 3 business days, please give us a call at 1-(866)-899-0745 or email us at support@mancavebackyard.com.